Team Coach

DVX Team Coach

As a Team Coach within DVX team, you support teams achieving sustainable high performance. You work systemically across teams, individuals, and the organisational context to strengthen collaboration, learning, and continuous improvement.

Embedded in the DVX context and working in close collaboration with Product Owners, Solution Managers, Unit Lead and Team Coaches, you enable teams to operate effectively while fostering a strong growth mindset, psychological safety, and feedback culture. The role combines coaching, facilitation, and organisational development.

What you move?

As a Team Coach, you actively shape how teams work, learn, and evolve. Your main areas of impact include:

People development & performance support

·  Support teams and individuals in goal setting and development discussions.

·  Enable continuous learning and a growth mindset at team and organizational level.

·  Contribute to performance dialogues, feedback processes, and end-of-year assessments in a coaching capacity.

Organisational collaboration

·  Work effectively with Product Owners, Solution Managers, Unit Lead and Team Coaches.

· Contribute to alignment, transparency, and collaboration across teams and unit.

· Act as a trusted partner within the DVX Team Coaches Pool, sharing learnings and evolving coaching practices together.

· You will collaborate with an international community based in Riga, Rotterdam, and Switzerland, requiring flexibility and the ability to work with different processes, tools, and local practices.

Team effectiveness & collaboration

· Enable strong collaboration and a shared mindset within and across teams.

· Facilitate team events such as retrospectives, workshops, and team development sessions on demand if requested by the team or pro-actively coming from the team coach pool.

· Support conflict management and the development of a healthy feedback culture.

· Foster psychological safety and emotional intelligence within teams.

Agile enablement & continuous improvement

· Support agile setups and ways of working in alignment with the team and organisational context.

· Drive continuous improvement through facilitation, reflection, and data-informed discussions.

· Help teams identify and remove impediments together with relevant stakeholders.

· Contribute to team process improvement and effective capacity planning.

Experience & background

·  Experience as a Team Coach/Scrum Master, or in a comparable facilitation/coaching role in a complex (preferably software or product- driven) environment.

·  Practical experience working with agile teams and supporting team development beyond frameworks.

Coaching & facilitation skills

·  Facilitation skills for workshops, retrospectives, and group processes.

·  Coaching foundation (individual and team coaching), with a systemic perspective.

·  Ability to work constructively with conflicts, feedback, and group dynamics.

·  Awareness of psychological safety, emotional intelligence, and mindset development.

Ways of working

·   Reflective, learning-oriented mindset with a strong focus on continuous improvement.

·   Comfortable working without hierarchical authority and influencing through facilitation and trust.

·   Pragmatic, adaptable, and context-sensitive rather than dogmatic about methods.

·  Able to navigate ambiguity and evolving organisational structures.

 Personal qualities

·  Strong communication skills and the ability to build trust quickly.

·  Collaborative, empathetic, and self-reflective personality.

·  High level of self-organisation and professional integrity.

·  Fluent in English; German skills are an advantage

Want to know more about us?

We are serving the Swiss market as Switzerland’s leading IT & Telecom company. Thus, we are actively driving digitalization and networking, and tapping new paths for our customers and our employees. Our values are sparking passion, aim high and stand true.

Since 2019, we have been building up the coolest DevOps Center with a wonderful office at the World Trade Center in the heart of Rotterdam. We are currently recruiting IT passionate professionals who are keen on developing high-quality software, have an agile mindset and appreciate the collaboration with motivated colleagues from all over the world.

What's in it for you?

Work environment

• Agile way of working, multi-cultural work environment promoting work-life balance

• Autonomy, flexibility, opportunity and growth

• Cool office space in the World Trade Center Rotterdam!

• Are you coming to the office by bike or car? You can park right here at the office

• Be a part of our events to build a stronger Swisscom community - for example, culture lunches, fun quizzes, game nights and a lot more!

Allowances

• Full relocation support (Housing, settling in, etc.) for you and your family

• 200 euros per month Telephone/internet allowance

• 275 euros per month contribution to health insurance

• 5 Paid training days and access to Swisscom learning platforms

• Travel allowance reimbursement

• 500 euros home office allowance

• Gym subscription, Tax advice, and language course

Leaves policy

• Work from abroad possibility for one month per year

• Care, bereavement, maternity and paternity leaves

• 25 days paid vacation days plus Dutch national holidays

Contract terms

• To begin with you will receive a fixed term contract (one year), after 6 months of your employment with us, after a feedback meeting with the team, there is a possibility of extending the contract 

• The salary ranges mentioned in our Job Descriptions are base annual gross salaries including the 8% holiday allowance