Data Analyst

For our Local Service Team, we are looking for a skilled Data Analyst to support the development and maintenance of interactive dashboards, ensuring accurate and actionable insights for stakeholders. In this role, you will work with teams to drive data-driven decisions, improve existing systems, and explore future developments. Our focus is on delivering high-quality dashboards tailored to business needs while fostering collaboration and innovation. You are already based in The Netherlands

About your responsibilities:

• Collect, organize, and analyze complex data sets using analytical tools to provide actionable insights. 

• Design and deliver reports, dashboards, and ad hoc analyses tailored to business needs. 

• Collaborate with local teams to understand requirements and develop data-driven solutions. 

• Provide user support, helping stakeholders leverage dashboards effectively for decision-making. 

• Identify opportunities to enhance data quality, processes, and visualization techniques.

• Verify and validate effort calculations for potential changes received from external suppliers.

• Modify and optimize backend coding for the Data Warehouse Solution as needed.

• Maintain ETL pipelines, ensuring seamless operation and future scalability.

• Oversee planning of deliverables, ensuring timely and high-quality delivery.

• Collaborate with stakeholders to align business requirements with technology solutions, fostering efficient communication and decision-making.

• Stay updated with the latest trends, tools, and technologies in data analysis and visualization to drive innovation.

• You are already based in The Netherlands, we do not provide relocation or sponsor for the role.

• Dashboard Development: Create and maintain interactive dashboards in Tableau, adhering to business needs and enhancing usability with UX/UI principles. 

• Stakeholder Collaboration: Engage with stakeholders to understand their needs and translate them into actionable insights. Acting as a facilitator to align current technology stacks with potential future developments. 

• Data Modelling and Analysis: Design and implement data models that optimize database structures for analysis. Conduct deep dives into datasets for predictive analytics and insights exploration. 

• Programming and Backend Development: Possess strong programming skills to validate supplier effort calculations, modify backend systems, and ensure seamless data warehouse solution operations.

• Documentation and informing: Maintain thorough documentation of processes and findings. Educate and support stakeholders to effectively utilize dashboards and insights. 

Required knowledge and experience:

• Bachelor’s degree in computer science, Statistics, Mathematics, Engineering, or related fields.

• Minimum 2 years experience in data analysis, data engineering, or related roles. 

• Proficiency in data visualization tools, specifically Tableau.

• Knowledge of SQL and database management. 

• Proficient in Python, with expertise in libraries such as Pandas, NumPy, Seaborn, and Matplotlib.

• Strong understanding of backend development principles and the ability to modify and optimize code as needed.

• Knowledge of data modeling principles and data warehouse concepts, with experience in ETL processes.

• Excellent critical thinking, analytical, and problem-solving skills.

• Written and verbal communication for presenting data-driven insights.

• Strong stakeholder management skills to facilitate collaboration and alignment across teams.

• Excellent written and verbal communication for presenting data-driven insights. 

• Adaptability to domain-specific data contexts (e.g., HR, Finance, Operations).

Want to know more about us?

We are serving the Swiss market as Switzerland’s leading IT & Telecom company. Thus, we are actively driving digitalization and networking, and tapping new paths for our customers and our employees. Our values are trustworthy, committed and curious.

Since 2019, we have been building up the coolest DevOps Center with a wonderful office at the World Trade Center in the heart of Rotterdam. We are currently recruiting IT passionate professionals who are keen on developing high-quality software, have an agile mindset and appreciate the collaboration with motivated colleagues from all over the world.

What's in it for you?

Work environment

• Agile way of working, multi-cultural work environment promoting work-life balance

• Autonomy, flexibility, opportunity and growth

• Cool office space in the World Trade Center Rotterdam!

• Are you coming to the office by bike or car? You can park right here at the office

• Be a part of our events to build a stronger Swisscom community - for example, culture lunches, fun quizzes, game nights and a lot more!

Allowances

• Full relocation support (Housing, settling in, etc.) for you and your family

• 200 euros per month Telephone/internet allowance

• 275 euros per month contribution to health insurance

• 5 Paid training days and access to Swisscom learning platforms

• Travel allowance reimbursement

• 500 euros home office allowance

• Gym subscription, Tax advice, and language course

Leaves policy

• Work from abroad possibility for one month per year

• Care, bereavement, maternity and paternity leaves

• 25 days paid vacation days plus Dutch national holidays

Contract terms

• To begin with you will receive a fixed term contract (one year), after 6 months of your employment with us, after a feedback meeting with the team, there is a possibility of extending the contract to an indefinite term

• The salary ranges mentioned in our Job Descriptions are base annual gross salaries including the 8% holiday allowance