Data Analyst

The role of the Data Analyst at Swisscom DevOps Center

For our local service team, we are looking for a skilled Data Analyst to support the development and maintenance of interactive dashboards, ensuring accurate and actionable insights for stakeholders. In this role, you will work with teams to drive data-driven decisions, improve existing systems, and explore future developments. Our focus is on delivering high-quality dashboards tailored to business needs while fostering collaboration and innovation. 

What you will do  

• Collect, organize, and analyze data sets using analytical tools to provide actionable insights. 

• Design and deliver reports, dashboards, and ad hoc analyses tailored to business needs. 

• Collaborate with local teams to understand requirements and develop data-driven solutions. 

• Provide user support, helping stakeholders leverage dashboards effectively for decision-making. 

• Identify opportunities to enhance data quality, processes, and visualization techniques.

• Stay updated with the latest trends, tools, and technologies in data analysis and visualization to drive innovation. 

• Support ETL pipeline maintenance and future developments in data engineering.

• Bachelor’s degree in computer science, Statistics, Mathematics, Engineering, or related fields.

• You live in the Netherlands (no relocation/sponsorship provided for this role).

• Minimum 2 years in data analysis, data engineering, or related roles. 

• Proficiency in data visualization tools, specifically Tableau.

• Proficient in SQL, Python, and database management.

• Knowledge of data modeling principles, with the ability to create effective data models.

• Understanding of data warehouse concepts and ETL processes.

• Strong critical thinking, analytical, and problem-solving skills.

• Excellent written and verbal communication for presenting data-driven insights. 

• Ability to adapt to domain-specific data contexts (e.g., HR, Finance, Operations).

What is the team working on:

• Dashboard Development: Create and maintain interactive dashboards in Tableau, adhering to business needs and enhancing usability with UX/UI principles. 

• Stakeholder Collaboration: Engage with stakeholders to understand their needs and translate them into actionable insights.

• Data Modelling and Analysis: Design and implement data models that optimize database structures for analysis. Conduct deep dives into datasets for predictive analytics and insights exploration. 

• Documentation: Maintain thorough documentation of processes and findings. Educate and support stakeholders to effectively utilize dashboards and insights. 

About us

We are serving the Swiss market as Switzerland’s leading IT & Telecom company. We are actively driving digitalization and networking, and tapping new paths for our customers and our employees. To do so we are and act trustworthy, committed and curious.

Since 2019, we have been building up the coolest DevOps Center with 400+ employees at the top of the World Trade Center in the heart of Rotterdam. The Local Service Team is responsible to support our employees with our different departments: Office management, Community, Marketing and Employer Branding, Talent Acquisition, Finance, IT Service management, Compliancy and HR.

Within the Local Service Team, we are looking for a passionate HR professional, who has a lean way of working mindset and appreciate the team collaboration.

Perks

• Agile working environment

• Attractive salary compensation based on your proven experience

• Flexible working time model, hybrid and work from home alowance

• Monthly allowance of EUR 200 for telephone/internet

• Paid training days and access to Swisscom learning platforms

• Commuting allowance

• Contribution towards your future savings

• Monthly contribution to the health insurance of EUR 230 gross

• Gym subscription, Tax advice, and language course paid by the company

• Best office experience, lots of cool events, Culture Lunches, brunches, and more!